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Frequently Asked Questions
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Avocet is constantly trying to improve the way
information is communicated to the Members. If it is not
easy to find the information you need on the web site
please let us
know. Until a better presentation is developed you
might find some useful information below.
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The Association
Documents require that most work on the exterior of
your home, anything that changes the grade of the lot,
and anything involving a permanent structure must be
approved by the Architectural
Control Committee (ACC). Visit the Architecture
page for guidelines, forms, and additional
information.
A documented ACC approval is your protection that a
modification you plan is compatible with the aesthetics
of the neighborhood. Without an approval you risk having
to redo or undo a modification at your expense, so if
there is any question, seek approval! |
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This and other information about the clubhouse can be
found on the clubhouse page.
Information on the clubhouse and other Association
facilities is easily accessible from the Facilities
menu as well. |
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This and other information about tennis can be found
on the tennis
page. Information on the tennis courts and other
Association facilities is easily accessible from the
Facilities
menu as well. |
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Normally facility keys are passed along from owner to
owner just as house keys are. In the event that the key
is lost or not passed along, information on obtaining a
new one can be found on the administration
page. Administration information is easily accessible
from the Administration
menu as well. |
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If you have any questions regarding your account and
the payment of assessments, please contact the management company
immediately! This and other information regarding
assessments can be found on the administration page.
Administration information is easily accessible from the
Administration
menu as well. |
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Coupon books are printed annually and distributed to
all Members by the management company, detailing the
payment amounts and due dates for the year. If you did
not receive one, have lost yours, or have any questions
regarding your coupon book, please contact the management company
immediately! This and other information regarding
assessments can be found on the administration page.
Administration information is easily accessible from the
Administration
menu as well. |
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- If the problem involves fire, injury, criminal
activity, or immediate danger to anyone, call 911 and
describe the situation.
- If the problem involves risk of substantial
damage to Association or adjacent property, call the
management
company. At minimum you should be able to report
the issue to an answering service for appropriate
action.
- If the problem involves a non-threatening but
suspicious activity, call the non-emergency number
for the police - (770) 513-5100. DO NOT APPROACH OR
CONFRONT SUSPICIOUS PERSONS!!!
- If it regards an improvement or deterioration
that is slow and not an imminent threat to people or
property, please select an appropriate audience from
the Contacts menu.
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- It is best when issues with your neighbors can be
resolved by reasonable discussion. Unfortunately this
does not always resolve the issues.
- The Association has various restrictions in its
documents
that the BOD is obliged to enforce. If you feel this
applies to your situation, contact the BOD and/or management
company.
- There are also various ordinances that might
apply to your situation. The Gwinnett County code has
many "quality of life" ordinances, ranging
from signs and fences, to noise, animals, and
property maintenance. The benefit is that the
ordinances have the rule of law behind them, not
requiring enforcement in a civil action. So where
ordinances apply they are usually a better option
than the Association documents, but both are
available.
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If you see a problem with the streetlights in Avocet,
you can send a service request to Georgia Power
on-line. Choose the option to report an outage with
municipal streetlights. You might want to provide
comments about the problem so that the service people can
come out with the parts necessary to repair the problem.
It typically takes less than a week to get the situation
addressed. |
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The Avocet Forum is a Yahoo! Group that allows
sharing of information between subscribers exclusively.
The subscriber list is controlled by a moderator that has
to issue an invitation to those interested in joining.
For more information and to join, please visit the Avocet Forum page. |
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Start here: http://groups.yahoo.com/mygroups
Go to the link in the middle under the "My
Groups" title line that says "Go to My Email
Preferences". There you can choose to
"Add/Remove Email Address". When you add an
address you will have to verify it before you can use
it; this entails following the instructions in an email
sent to that address. I would suggest waiting to remove
your current one - more below.
Once the address is verified, go back to My Groups
and select "Edit My Groups". There you can
select any verified email address to be used for any
group that you belong to. After you have changed the
old email address so that it is no longer being used
you can go back to Email Preferences and remove it if
you like.
I don't know that this has to be done last, but
it seems less likely to cause problems to me.
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Avocet operates under the Georgia Nonprofit
Corporation Code as well as its own articles of
incorporation, by-laws, and covenants. The Association
Documents can be found under the Administration
menu. |
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General rules of use are posted at the facility where
appropriate. Additionally, rules have been adopted
controlling the use of the pool and tennis courts to
enhance Member enjoyment. These are available on the
pool page and
tennis page
respectively.
Rules regarding the clubhouse are available on the
clubhouse
page and must be agreed to as a precondition of
renting it.
The playground and amenities area do not have specific
rules, but rather rules that apply to all Association
property. These are meant to provide security, safety,
and fair use by all Avocet Members.
- Use is exclusively for Members and their guests.
Others are subject to trespassing and removal. Please
call the police if you are
suspicious that unauthorized people are making use of
Associate property.
- Use by Members is subject to applicable rules and
being current on all assessments.
- Hours of use are dependent on the activity and
the effect it has on the surrounding homes. Loud
noise is subject to the local noise ordinance.
- Vehicle parking is available while using the
amenities area. Extended and overnight parking is not
allowed except as specifically authorized by the
Board of Directors.
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The streets within Avocet are owned by Gwinnett
County, so Avocet does not have the authority to set
rules for their use. The police can be
called on to enforce parking and traffic laws. The
Association can request compliance with rules, but has no
authority to enforce them.
The Association or individual residents can petition the
County for specific regulations, such as no parking
zones. No such consideration has been requested as of
this writing.
Note: The road from Avocet Drive into the amenities area
is a driveway that belongs to the Association and is not
a public road. Rules for its use are set by the Avocet
Board of Directors. |
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There is no formal lost and found although the area
under cover in the pool area is often used as an informal
one, particularly while the pool is open. The most
effective way to communicate items lost or found to the
neighborhood is by posting to the Avocet
Forum and on the message boards. |
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Occasionally local businesses will offer Avocet
residents deals to encourage patronage. There is a page set up for
those.
You may also find that you can get a discount on some
purchases (paint at Duron or Sherwin-Williams for
instance) by mentioning Ryland Home Builders. They may
have a corporate rate arranged. |
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